CODE OF CONDUCT

  1. I work efficiently and effectively. I am focused on my purpose for going to the office. My family deserves that I be efficient and productive. I work hard and will be successful.
  2. I schedule ________________________________ off, except in the case of offers, and refer my calls
    to ________________ . This gives me more time for my family and myself.
  3. I treat my business like a business and schedule my eight weeks off by the first of January each year, because I deserve this. Making a sale while I am away is proof of my success in business.
  4. Listings are golden. 70% of my transactions are listings. This gives me buyers and peace-of-mind. Each year, I focus on past clients every 3 months and work my farm area. My referrals get better each year. I love this business, because I am responsible for my reputation.
  5. I improve my listing presentation every 3 months by bringing a tape recorder or colleague with me to review my speech. I know that RE/MAX is the best in the industry and therefore take at least 15 minutes to sell RE/MAX and RE/MAX Royal (Jordan) before discussing price. I know that in absence of value (that only I can create); the vendor will want to talk in terms of price. I must always create value in the eyes of the vendor. Champions and top agents always do this and I owe it to my loved ones to be the best. I obtain 80% of all possible listings and always qualify the vendor over the phone for motivation, because my time is valuable.
  6. My average commission is __________.
  7. I spend 60 minutes/week increasing my skills, creating the top ten objection-handling techniques and reviewing them with my peer group. I do this because I am brilliant and know that champions rehearse and practice until they become unconsciously competent. My role model is ___________________ because they 
    always ______________________. My family deserves that I be my very best and by negotiating I will ________________________________________________________________________for them.
  8. I treat my business like a business by creating roles for myself: Administrator, Sales Representative, Customer Service Agent, Marketing Specialist and Prospector. I know in advance what to do and when I am in each role.
  9. I have a specific outcome/result to achieve each time I come in to the office. I do not get easily distracted, because I am a leader and President of my own company. This requires me to know what I will be doing each time I go in to the office.
  10. I spend 30 minutes/day learning something new. Every second day I learn something new about real estate. I mold my identity each day with incantations and affirmations.
  11. I am always punctual. If I am ever in a situation where I cannot be, I am always respectful and call when I think I may be late.
  12. I treat others how I would like to be treated. Courtesy is high on my list of values.
  13. I dress to reflect who I am and how I want others to perceive and treat me. Even though I work long hours and odd shifts, I know that how I look affects how I feel. I dress to show my best.
  14. I always call for feedback, because I am professional and treat my business and clientele professionally. I must call my clients with feedback and follow-up with them on a regular basis.
  15. I always ask my buyers and sellers at least five times why they want to buy or sell. I want to know on a scale of 1 to 10 where they stand. The more 8s, 9s or 10s I have, the more secure I am in my business. The more 1s, 2s and 3s I have, the harder I have to work at prospecting for more buyers and sellers. Knowing their real reasons allows me to serve their real needs. It serves them. It serves me. It serves others. I always find a way to truly know.
  16. I am a team player because I am in real estate to help others and build a long-term business that has value. I believe that what goes around comes around and I am grateful for the chance to work in such a wonderful environment. I love to contribute to the overall standard.
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